Financial Elementz export to Excel crashing Dynamics GP

Receivables Transaction Analysis window

User reported that Microsoft GP crashed with “Microsoft Dynamics GP has stopped working”. This occurred when attempting to export the Financial Elementz window Receivables Transaction Analysis to Excel.


By closing all instances of Excel on the machine and then examining the user’s Windows Task Manager, it was revealed that there was a hidden (Crashed?) copy of Excel sitting in process. The orphan process was “end tasked” using Task Manager.

After removing all instances of Excel the export to Excel started working again. It turned out to be a quick and easy fix.

Drop me a comment if this turned out helpful!