Original post:14th March 2009
I notice that Ian had a similar problem that this solved too, see his post here: http://www.azurecurve.co.uk/2015/03/slow-opening-windows-in-microsoft-dynamics-gp/
GP offers a cache clear button (Remove Entries), under user preferences, I don’t think it existed/didn’t work or I didn’t know about it when this post was written, hence the drastic measures of removing the cache files. It would be wise to check the size of the cache files before and after “Removing Entries” to see if the size really does decrease. I would still advocate some audit/enforcing scheduled SQL script as mentioned later in the post to protect users from setting values for auto complete too high, especially in installations with very large numbers of items or customers/suppliers etc.
AutoComplete Setup is found from the user preference window, by clicking on AutoComplete button.
The problem report as reported:
Goods receiving, purchasing and accounts users all report some GP forms taking a very long time to open. Log in as admin or some alternative user and the problem does not occur. It was also observed that when a user’s network profile was deleted and recreated the problem went away (discovered by accident due to having to do this for other reasons and finding it solved this problem).
For information the company has over seventy four thousand items setup in inventory.
Above: AutoComplete is a great feature that I welcomed but now is causing problems
Found the solution
The clue to the solution was this post: How to troubleshoot slow performance in Microsoft Dynamics GP [login required]